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Context Help

If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will open. It comprises elaborate info about all the actions that you can perform on the given page. Each popup opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich library of tutorial videos describing how to use our hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you are looking for, have a look at our extensive Frequently Asked Questions section, which includes questions asked by real customers and offers real solutions. We constantly "revamp" our FAQ database with new Q&A's in order to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can touch base with our great team of technical support engineers available 24/7/365 and ready to assist you with any problem. Each support ticket you open will be answered in less than one hour (the average trouble ticket response time is about twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 312306

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com